Return/Exchange Policy
Thank you for shopping with us! We strive to deliver fresh and high-quality groceries to your doorstep. If you are not completely satisfied with your purchase, we’re happy to help.
Returns:
- We accept returns only for products that are damaged or defective.
- To be eligible for a return, please contact us within 7 days from the date of delivery.
- Products must be unused and in their original packaging.
Exchanges:
- If you receive a damaged or defective product, you can choose to exchange it for the same item.
How to Request a Return or Exchange:
- Contact our customer service team with your order number, a brief description of the issue, and photos of the damaged or defective product.
- Once your request is reviewed and approved, we will guide you through the return or exchange process.
Refunds:
- For returns, a full refund will be issued to your original method of payment after we receive and inspect the product.
- Please note that refunds may take 7-14 business days to reflect in your account.
If you have any questions, feel free to reach out to our support team. We’re here to ensure you have a great shopping experience!